E-channel services in the UAE

Owing to the success of federal schemes that woo foreign investment into the country, the UAE has seen its population grow rapidly in the past few years and is currently home to more than 9 million residents. The government has sought to simplify immigration procedures and protocols, making the process of moving to and open a company in Dubai and the UAE quick and efficient.

What is the e-channel service in the UAE?

The e-channel services were introduced by the MOI (Ministry of Interior) of the UAE with Tahaluf Al Emarat Technical Solutions to improve the efficiency of immigration, residency and visa processes. This smart system eliminates the hassle of applicants having to physically visit the service centers. As the registration and approvals take place online, it makes the process faster and less complex with real-time tracking. 

How to register for e-channel services in the UAE

The first step to getting access to the e-channel services is to register with the online portal. It can be done either by visiting a service center or through the official website. There are three options to register for the e-channel services in the UAE:

  1. Individual services

The e-channel system provides services for individuals based on the categories they belong to such as UAE citizens, UAE residents, GCC citizens, GCC residents and visitors.

  1. Establishments services

The smart service system provides administrative and facility services related to the Federal Authority for the identity of establishments holding a valid commercial license.

  1. Typing center services

The e-channel system allows registered typing centers to provide smart services for the residence and naturalization sector.

You can proceed to the registration process with access to a valid email address. After following the instructions received in the email, all you need to wait for the final confirmation mail from the e-channel portal.


echannel service uae


Benefits of e-channel in the UAE

The e-channel system in the UAE offers numerous benefits to both individuals and companies as most of the immigration and visa process is taken place online. Here are  few of the benefits of using e-channel services in the UAE:

1. Faster Processes

E-channel services are the UAE government’s effort to digitize the immigration, residency and visa processes to boost overseas investment. With the ‘UAE 2021’ vision in mind, the MOI launched the e-channel service – ‘Smart Services with Future Vision’, allowing applicants to access applications online for various kinds of travel permits, including employee visas, long-term residency visas, investor visas, as well as temporary visit visas for tourists.

By bringing all visa, residence and immigration processes to one online platform, the government has standardised the system across all the Emirates, making it easier to set up a business in a UAE free zone or mainland.

2. Streamlined processes

E-channel services allow users to apply for a visa permit and stay updated about the progress of their applications. They are also able to print visa-related documents using this website. In addition to individual users, e-channel services also offer immigration-related facilities for corporate firms for their employees’ work and residence visas, making company setup in Dubai and the UAE easier than ever before.

3. One country one system

This system has made the whole immigration process efficient by successfully integrating and interconnecting information across all the Emirates. 6 out of 7 emirates use this system, Dubai being an exception. Dubai has its own independent immigration system at present. 

4. Less paperwork

The e-channel service also significantly cuts down the required paperwork because the system accepts scanned copies of the original documents. Payment mechanisms have also shifted online, where fees are submitted using secure digital means and receipts are generated through the e-portal. 

Free zone vs mainland

However, it’s important to know that using the e-channel service differs for free zone and mainland company setup Dubai.

While mainland companies may register for e-channel services via the MOI website, Dubai free zone companies must use an agent or their free zone’s login details to access the system and register through their free zone agent or authorised typing centre.

Also, users are required to pay a one-time registration fee of AED 2,200 along with a refundable security deposit of AED 5,000.

 Also read Mainland or free zone – which one is better for you


Why choose Decisive Zone for setting up your business in UAE?

We offer customised business setup solutions for mainland, free zone and offshore company setup.
We take care of all the company setup processes like:

  • Ministry approvals for licenses
  • License renewal
  • License freezing
  • Immigration and visa processing
  • Corporate bank account opening
  • VAT registration
  • Customs registration
  • Trademark registration
  • Chamber of commerce registration

We help you setup a business in Dubai and UAE completely through online processes without any hassle.

Contact us on +971 4 581 3618 or [email protected] to book a free consultation for all queries related to company setup and immigration in the UAE.